Dealership group says it’s implemented ‘industry-leading’ management measures to ward off COVID-19 – even down to sanitising shoe soles
EDIT: Sorry we meant ‘facilities’ like aftersales centres not showrooms since showrooms are not open yet – our mistake!
COVID-19 can be called as many things (which you’re probably sick of hearing by now) but it’s also been a huge ‘I told you so’ for germophobes everywhere.
With the car industry waiting for COEs and customers to flow once more, possibly in July, they’re all stepping up safety measures to stop the disease. However while showrooms remain closed, workshops are now open to provide scheduled car service and repairs.
Dealership group Cycle & Carriage Singapore, which distributes Citroen, DS Automobiles, Kia, Maxus, Mercedes-Benz, and Mitsubishi, says it has adopted extra-stringent measures for all its brands, and which go ‘above and beyond’ what’s required.
From what CarBuyer understand , most dealerships here have adopted extensive protective measures, which include SafeEntry contact tracing, temperature monitoring, safe distancing markers, contactless payment, as well as sanitising the car interiors before and after the work is carried out.
C&C’s additional measures go a step beyond, which we as paranoia-affected people who read too much into things are quite glad for.
“As our business reopens, we know that our customers will be concerned about their safety when visiting our premises. Our strengthened measures are in place to provide customers with greater peace of mind. While putting in place these safety measures, we also took into account human-centric design thinking. The goal is to get our customers and staff to adopt these safe practices as part of their habitual behaviour,” said Mr Stanley Toh, the chief customer officer of Cycle & Carriage Singapore.