Ritu Chandy has a close-up view of the Covid-19 crisis in more ways than one.
Like her colleagues at BMW Asia, Ms Chandy delivered meals to healthcare workers and chatted with them about their personal challenges getting through the pandemic here.
But the CEO of BMW Financial Services for the Asia-Pacific region also has a front-row seat to how technology and the pandemic are changing our relationship with the car.
What happens when you apply Netflix-like subscriptions to BMWs? Why don’t people like being able to change BMWs every single day? What happens when virus-spooked people don’t want to take public transport any more but don’t want to visit a car dealer?
Watch our quick chat with her to find out.
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